If you’re a condo property manager or board director trying to have a positive impact on communication in your condo, it can be a fairly frustrating job at times. If you’re still relying on cork bulletin boards it’s a good idea to invest in a digital elevator screen, but if you’ve got one of those and you’re still having trouble, you might want to check in on the tone of your condo notices. A dragon-like tone might be putting people off.
I’ve seen lots of notices posted by well-meaning managers and board directors asking residents to follow certain rules to promote healthy and happy condo living. The only thing is, they often look like this:
This might get some attention, but probably not the kind that you’d like. Here are three fast tips to help fix things up:
- No using “no” in your notices. “No” is a negative word, and it generally gets a bad reaction, no matter the audience. The residents of your condo are not two-year-olds, so it’s important to treat them like adults.
- WRITING IN CAPS IS THE DIGITAL EQUIVALENT OF YELLING. If you remember back to grade school, you might recall your teacher telling the class that italics are for emphasis, not big block letters. No one likes to be yelled at, SO AVOID IT. (See, it’s harsh, right?) Headlines are excluded.
- Be positive. So many condo notices focus on what residents can’t or shouldn’t do, instead of what they can, or should do. It sounds simple but it can take some practice, especially when governing a condo comes with frustrations that can sometimes find their way into the language of a written notice. So here’s an example of how to keep things positive, visually attractive and with just the right amount of info to be noticed and memorized:
So there you go; three quick tips to a better notice. For your further enjoyment, here’s a link to a few more. Or you could save yourself some time and simply hire DigiNotice. It’s literally all we do.