Last night the CCI-Toronto (Canadian Condo Institute – Toronto Chapter) hosted its first ever Tweet Chat about condo dispute resolution. Hosted by some well-known mediator/lawyer folks in the industry (namely Marc Bhalla, Colm Brannigan and Chris Jaglowitz), it was an initiative taken on by the Social Media Sub-Committee (of which I am a proud member, by the way 🙂
Personally, I have never taken part in a Tweet Chat before, so was not too sure what to expect. It was quite the experience. Fast-paced and fun, it was a challenge to ask questions of not one but three panelists, and keep up with the answers both to my own questions and those of others.
Some great takeaways:
ADR means “Appropriate Dispute Resolution” – match the “forum to the fuss” as one panelist put it. Mediate, arbitrate or go to court.
Emotions tend to run high in condos, since we are used to thinking of our home as our personal domain where we can do whatever we please.
While people, pets and parking are still common issues… some new ones have cropped up: mental health/dementia, smells and noises.
Its important to focus on preserving the relationships, and concentrate on community interests, aside from individual rights.
Misundertanding and misperception are common causes of disputes, and it’s important not to mediate until all options are understood.
Courts may punish those who litigate first and talk later, so if you have a dispute going on at your condo, you’re wise to consider ADR.
If you missed the Tweet Chat, not to worry… CCI-T was thinking ahead and posted it here for a “re-run” performance! Enjoy!