When we talk about condo costs, we usually talk about reserve funds, insurance premiums, contractor bids, and special assessments. Nobody builds a line item for communication failure, but they probably should.

In condo governance, it’s not about comparing options—it’s about focusing on outcomes. Clear communication and sound decisions matter more than surface-level choices.

The pandemic underscored the need for clear condo communication, with digital screens proving invaluable. Setting the right tone—firm yet reassuring—kept residents informed and engaged.

Some condo boards/managers consider digital elevator screens and instantly think “how much can we make in ad revenue?!” They get all excited, thinking that the dollars will just come pouring in

In Condoland (or Strata-sphere for those who identify), communication means different things to different people. For condo residents, I’d say it’s an Awareness, a connection, some level of understanding and knowledge.

The pandemic underscored the need for clear condo communication, with digital screens proving invaluable. Setting the right tone—firm yet reassuring—kept residents informed and engaged.

Every person has an effect on the world around them, whether they know it or not.